Privacy Policy

Effective Date: May 11, 2026

Playphrase.me ("we," "our," "us") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, when we share it, how long we keep it, and what choices you have when you use the Playphrase.me website, mobile applications, and related services (together, the "Service").

For users in the European Economic Area ("EEA") and the United Kingdom, this Privacy Policy is intended to address the information requirements of the General Data Protection Regulation ("GDPR") and the UK GDPR, including legal bases for processing, international transfers, retention, deletion, and data subject rights.

By using the Service, you acknowledge this Privacy Policy. If you do not agree with it, please do not use the Service.

1. Information We Collect

1.1 Account and Contact Data

• Your email address and any name or account details you provide.
• Account identifiers, subscription status, and supporter or entitlement information associated with your account.
• Messages or other information you send when you contact us.

1.2 Data You Choose to Save in the Service

• Saved favorites, preferences, and similar account-linked data.
• Personal usage statistics and history features associated with your account, where those features are available in the Service.

1.3 Technical, Usage, and Diagnostics Data

• IP address, browser type, device type, operating system, language, region, and similar technical information.
• Pages, screens, searches, interactions, timestamps, referring pages, and related usage events.
• Cookies, local storage, session storage, and analytics identifiers used to operate the Service, remember settings, and understand usage.
• Crash, error, and performance diagnostics collected through our infrastructure or service providers.

1.4 Payments and Third-Party Platform Data

• If you subscribe or support the Service through Patreon, the App Store, or Google Play, those platforms may provide us with transaction, entitlement, or account-status information needed to provide access.
• We do not store full payment card details.

2. How We Use Information

• Provide, operate, maintain, and improve the Service.
• Authenticate accounts and manage subscriptions, supporter benefits, and entitlements.
• Save favorites, preferences, and account-linked settings.
• Provide personal statistics, history, and similar user-facing features.
• Understand how the Service is used, improve quality, and diagnose technical issues.
• Protect the Service, prevent misuse, and comply with legal obligations.

We do not sell your personal data.

3. Analytics, Cookies, and Similar Technologies

We use Google Analytics, Firebase, and similar tools to understand how the Service is used and to improve functionality, stability, and performance.

We do not send email addresses to Google Analytics.

Analytics and technical tools may still process cookie identifiers, device or app identifiers, IP-related technical information, and usage events. We also use cookies, local storage, and session storage for authentication, preferences, and analytics. You can manage cookies through your browser settings, but some parts of the Service may not function properly if certain cookies or storage mechanisms are disabled.

4. Legal Bases for Processing (GDPR / EEA and UK Users)

If you are in the European Economic Area or the United Kingdom, we generally rely on one or more of the following legal bases under the GDPR or UK GDPR:

• Contract: to provide the Service you request.
• Legitimate interests: to operate, secure, and improve the Service, provided those interests are not overridden by your rights.
• Consent: where consent is required under applicable law.
• Legal obligation: where processing is required to comply with law.

5. When We Share Information

• Service providers: vendors and infrastructure providers that help us host, analyze, secure, or support the Service.
• Platform and payment providers: providers such as Patreon, Apple, and Google when needed to manage subscriptions, purchases, or access.
• Legal or safety reasons: when required by law or when reasonably necessary to protect the Service, our users, or others.
• Business transfers: in connection with a merger, acquisition, financing, or asset sale.

6. International Transfers

We are based in the United States and may process or store information outside your country of residence, including outside the EEA or UK. Where required, we rely on appropriate safeguards for such transfers.

7. Data Retention

We keep personal data only for as long as it is needed for the purposes described in this Privacy Policy, including to provide the Service, maintain account features, resolve disputes, enforce agreements, protect the Service, and comply with legal obligations.

• Account data: generally kept while your account remains active and for a limited period afterward where needed for legal, security, or accounting reasons.
• Favorites, preferences, and personal statistics: generally kept until you delete the related account data or until they are no longer needed to provide the feature.
• Technical logs and analytics data: generally kept for limited periods needed for security, diagnostics, and product analytics.

8. Your Choices and Rights

Depending on your location, including if you are in the EEA or the United Kingdom, you may have rights under the GDPR or UK GDPR to request access to personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to certain processing, data portability, and withdrawal of consent where processing is based on consent. You may also have the right to lodge a complaint with your local data protection authority.

If you have an account, you may request deletion of your account data through the Service where that functionality is available, or by contacting us. When account deletion is completed, we delete account-linked data we store for the Service, including saved favorites and personal statistics associated with the account, except to the extent we must retain limited information for legal, security, fraud-prevention, or accounting reasons.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so we can review and delete it where appropriate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version here and update the Effective Date above.

11. Contact

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at info@playphrase.me.